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Roadside Assistance - Important Facts

8/17/2016

15 Comments

 
5 Things to Know About Roadside Assistance
Roadside assistance coverage through your auto insurance policy may help get you going again. Just be sure to understand what your plan covers, and what it doesn’t, before you find yourself frustrated and stranded on the side of the road.

Here are five important things to know about roadside assistance to help you better understand the coverage:
  1. It’s a policy add-on: Your auto insurance likely doesn’t include roadside assistance coverage unless you added it to your policy for an extra but oftentimes nominal charge. It’s such a commonplace option nowadays that many independent agents recommend it, and many customers ask about it. However, it’s still possible to come away with a new car insurance policy that does not include roadside assistance. Sometimes it just gets overlooked, so be sure to check your policy and add the coverage, if you like.

  2. What you get depends on whom you get it from: Different carriers or auto clubs will offer different coverages with their roadside assistance plans. Oftentimes you’ll have assistance for:
    • Fuel delivery.
    • Battery jumpstart or boost.
    • Lockouts.
    • Flat tires.
    • Mechanical breakdowns, including towing, if needed.

    Know what your plan covers so you know what to expect when trouble strikes. For example, with most plans, you pay for the services upfront, as part of your car insurance premium. That typically means you won’t incur any additional charges at the time you use the services, but that could depend on your individual policy terms and on the situation at hand.

  3. Towing restrictions may apply: Your roadside assistance plan likely puts a cap on how far – and maybe even how often – you’ll be towed before incurring additional fees. If you break down in a remote area and require a lengthy tow, you may have to chip in for some of the cost. Check your policy for details.

  4. It’s not just for cars: All shapes and sizes of vehicles are typically eligible for roadside assistance plans. But, did you know that RVs, classic cars, motorcycles and even boats typically are, too? With classic car coverage, check whether your roadside assistance plan offers flatbed towing. For boats, coverage is typically available for your trailer and towing vehicle. Plus, your carrier may offer on-water assistance for such things as fuel delivery, towing and more for your watercraft. If so, this would be a separate option to add to your boat insurance policy.

  5. Supersize it: Standard roadside assistance oftentimes includes the coverages discussed above. But, what if you break down and have to spend a night or longer in a hotel while your car undergoes repairs? All of a sudden you have unexpected lodging expenses to cover, not to mention the cost of food and other necessities while you’re delayed. Standard roadside assistance likely won’t help you with these expenses, but an emergency assistance package or trip interruption coverage in addition to your roadside assistance plan may. Ask your independent agent about this enhanced coverage if you feel it’s right for you, whether for your car, RV, motorcycle or something else.
No one wants to end up on the side of the road. But, as you’re sitting there wondering what to do next, it’s a relief knowing you added roadside assistance to your car insurance policy. Just grab your phone and dial your roadside assistance number, and help is on the way.



Stay Safe While Waiting for Roadside AssistanceIf you experience any type of car trouble, turn on your hazard lights at once and do your best to pull all the way off the road and onto the shoulder, safely out of traffic’s way. Do this before calling for roadside assistance. Your vehicle emergency kit may help keep you comfortable and safe while you wait for help to arrive.

We offer free policy reviews on all insurance policies even if we are not your agent and can help you determine if you are covered in these situations.  Give us a call today and one of our agents would be happy to help you.



15 Comments
Ashley Maxwell link
3/15/2018 02:53:16 pm

Thanks for sharing that roadside assistance can be used for cars, motorcycles, and other types of vehicles. I didn't realize that this also includes the possibility of towing. My brother wants to be prepared in case he ever gets in an accident and needs roadside assistance, so he is looking into companies in advance.

Reply
Margaux Ford link
3/15/2018 02:58:06 pm

I'm grateful for your advice on staying safe while waiting for a roadside assistance by turning on the hazard lights of your car. I just bought my own car, and this is an important point to consider in case of an emergency or car trouble. Thanks for mentioning that it would be safe to pull all the way off the road and onto the shoulder, safely out of traffic’s way. I'll remember doing this before calling for roadside assistance. Thanks for the tips!

Reply
Gerty Gift link
8/15/2018 09:39:55 am

I liked what you said about all types of vehicles being eligible for roadside assistance plans. My brother was talking to me about how he was worried about being ready for anything when taking his family on a trip in their RV. I think that it's great that they can still have the opportunity to be covered by something like this if anything goes wrong.

Reply
Erwin Magalang link
1/11/2019 11:03:56 am

Wonderful advice! We try to be prepared for anything on the road but sometimes we can't avoid running into problems and that's where these types of services come in. Here in the Philippines, we have beepbeep.ph that offers 24/7 roadside assistance. They offer towing services, tire and battery change and even an on call mechanic! Services like those are very useful and can get you out of a sticky situation.

Reply
Brooklyn Johnson link
6/22/2019 11:59:31 am

Thank you for stating that towing restrictions may apply, so you should keep that in mind. My car has been having issues lately, and I'm worried it's gonna break down. I will definitely keep all of your great tips and information in mind if my car does break down and need roadside assistance.

Reply
Newcastle Towing link
6/23/2019 11:43:49 pm

Thanks, really good article. I think sometimes we think that we will never need roadside assistance until the unexpected happens, gas delivery and fuel service, and it is important to make sure you will be able to be towed the distance to your destination.

Reply
Randy Chorvack link
8/19/2019 07:10:31 am

I love how you said to know what your plan covers because that way you won't have any upsetting surprises when you need roadside assistance. My car is pretty old, and it frequently has problems. I'll make sure to check my plan in the inevitable case of a breakdown.

Reply
Carly Mckeen link
9/9/2019 09:28:04 am

Thank you for stating that you should turn on your hazard lights as soon as you experience any kind of car trouble. Recently, my car has been acting kind of weird, and I'm worried that it's gonna break down, and want to be prepared. I will definitely keep all of your great tips and information in mind so I can be prepared if something happens to my car.

Reply
Towing McAllen link
12/4/2019 05:04:57 pm

Thank you for explaining the coverage of your auto insurance. This can help a lot of customers to understand well on how you run the company and how you handle them.

Reply
Towing Service Buffalo link
2/4/2020 12:28:51 pm

I totally agreed with the facts you explained in your post as well as thankful for sharing this amazing information with us. Keep it up.

Reply
Edinburg Roadside Assistance & Towing link
2/13/2020 08:53:22 pm

What a great advice you have here. Thanks for sharing this. This can help a lot of car owners to understand what is roadside assistance.

Reply
Fort Wayne Towing link
2/25/2020 11:40:22 pm

For some that doesn't know about roadside assistance if they ever read this article they can learn a lot. Thanks for sharing this. Great explanation.

Reply
Larry link
5/7/2020 01:51:34 am

Great article!

<a href="https://530towing.com/">https://530towing.com</a>

Reply
Roger link
8/5/2020 10:41:54 pm

I really should get some road side assistance for my truck.

Reply
Rebecca Gardner link
11/25/2020 10:02:19 am

It's good to know that most towing services will work for boats and RVs in addition to cars. I'm moving to a new city for work and want to find a towing service beforehand for peace of mind. Thanks for teaching me what services to ask about when choosing a towing company soon!

Reply



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Copper Mountain Insurance Solutions
6751 N Sunset Blvd #320
Glendale, AZ 85305
(602) 412-3366
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